Privacy Statements

At Kelmarfurn, we are dedicated to safeguarding and preserving your privacy when visiting our site www.kelmarfurn.com or communicating with us. We attach great importance to the security of users’ personal information, we will never sell user information. We have SSL certificates to protect users’ transportation data and payment data. This Privacy Policy sets out how Kelmarfurn uses and protects any information that you give us. We are dedicated to safeguarding and preserving your privacy when using our site www.midsdraipery.com or when communicating with us through email or any other communication. Mid-south Drapery Co. Inc, its subsidiaries and affiliates, is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement, together with our Terms and Conditions. Kelmarfurnmay change this policy from time to time by updating this page. Please check back frequently to see any updates or changes to it.

When you are using our website, Kelmarfurn is the Data Controller.

Collecting Your Personal Information

We collect your personal information, such as your name, your email address and your phone number, when you:

  • Make a purchase online, in-store or over the phone.
  • Engage with us on Social Media.
  • Subscribe to our newsletter.
  • Request a Measure & Estimate appointment.
  • Contact us by any means with queries or complaints.
  • Request us to contact you with product information.
  • Review any of our products or services.
  • Have given a third party permission to share with us the information they hold about you.

How We Use Cookies

In order to deliver our services, we needs to collect and use your personal data. Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

When We Use Your Personal Information

We only use your personal information under certain circumstances. These are:

  • When your consent is given for one or more specific purposes.
  • When you enter into a contract with us are performing a contract with us.
  • When we have a legal obligation to do so.
  • Where we’ve identified this as a legitimate interest of ours, we consider that use of your personal information is necessary to achieve legal claims: to establish, exercise or defend a legal claim.
  • Where we must use personal information without consent so as not to prejudice preventing or detecting unlawful acts.
  • Where you’ve deliberately put your sensitive personal information into the public domain.

We will, with your consent, send you promotional emails about new products, special offers or other information, which we think you may find interesting using the email address that you have provided. You may, at any time, withdraw your consent to us using your personal information for that purpose.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.

In exceptional circumstances, we may collect sensitive personal information, for example if you volunteer or provide us with your health data as part of a delivery instruction. If you do so, we will take your volunteering of said information as explicit consent (in that case to make adjustments for the delivery). You may, at any time, withdraw your explicit consent to us using that sensitive personal information.

We will rely on your browser settings to indicate your consent to the use of cookies and other similar technologies on our website. To withdraw your consent, please adjust your browser settings.

Please be advised that we occasionally provide our Advertisers with aggregate statistical information about our website visitors, however this does not reveal information about identifiable individuals.

To withdraw your consent (in all cases other than cookies), please contact us at info@kelmarfurn.com.

How We Protect Your Personal Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Whilst we will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

How Long Will We keep Your Personal Data?

The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than necessary for our business purposes or for legal requirements. For example:

  • Data relating to product orders are kept for 7 years to comply with our legal and regulatory obligations.
  • We will keep your contact information for 10 years after you have purchased our products or services in case you decide to use our services again.
  • We will keep details of the address, room measurements and the products we have sold for those rooms indefinitely, without your name associated with it. This is to enable improved service to customers who may wish to purchase floorcoverings in the future at the same address.

What Are Your Data Protection Rights?

Data Protection legislation gives you, the data subject, a number of rights in regards to your personal information.

Right Of Access (Subject Access Request)

Data Subjects (that is the individual who the data is about) have a very strong right of access to their own personal data held by an organisation. This could be information held in electronic form (i.e. emails or database entries) or it could be paper files that we hold (i.e. paper records or archived files).

When You Are The Data Subject?

Data Subjects are only entitled to their own personal data. If data about other individuals are included within your files then it is likely that this information will be withheld.